Unable to access 'Manage Tasks' section of console when using role-based security with Symantec System Recovery Management Solution (SSR-MS) 2011.

Article:TECH170120  |  Created: 2011-09-22  |  Updated: 2013-06-06  |  Article URL http://www.symantec.com/docs/TECH170120
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Article Type
Technical Solution


When using role-based security with Symantec Management Platform (SMP) and Symantec System Recovery Management Solution (SSR-MS) 2011, it's not possible to access the 'Manage Tasks' section of the SSR-MS console (Figure 1).

Figure 1:

For more information on configuring role-based security, please refer to the following video:



Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=4.0.60531.0&File=System.dll&Key=Async_ExceptionOccurred
   at System.ComponentModel.AsyncCompletedEventArgs.RaiseExceptionIfNecessary()
   at ManagePage.WCFServiceReference.GetFiltersTreeCompletedEventArgs.get_Result()
   at ManagePage.FilterSidebar.proxy_GetFiltersTreeCompleted(Object sender, GetFiltersTreeCompletedEventArgs e)


SSR-MS 2011


This issue is fixed in Symantec System Recovery Management Solution (SSR-MS) 2013 SP1 which is available via Symantec Installation Manager (SIM).

Supplemental Materials


SSR-MS: SMP role-based security does not work in SSR-MS.

Article URL http://www.symantec.com/docs/TECH170120

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