High CPU utilization on NS Agents for the first 15 minutes of cold boot

Article:TECH17019  |  Created: 2006-08-24  |  Updated: 2007-11-19  |  Article URL http://www.symantec.com/docs/TECH17019
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Article Type
Technical Solution


Issue



The Altiris Agent process is using 99 percent CPU during the bootup process taking anywhere between 5 minutes and 30 minutes and cause slow performance on the client. 

Environment



Notification Server Agent 6.0.233
Application Metering Agent 6.1.26
Inventory Agent Package 6.1

Cause



 


Solution



This issue was fixed with the release of Application Metering 6.1. Install the most recent version of Application Metering Solution using the following steps:

  1. In the Altiris Console, select:
    1. Altiris Console 6.0: the Configuration tab.
    2. Altiris Console 6.5: Configure > Solution Center.
  2. (Altiris Console 6.0 only.) In the left pane, select Upgrade/Install Additional Solutions.
  3. Click the Available Solutions tab.
  4. Click the Solutions tab.
  5. Click the Altiris Application Metering Solution link.
  6. Click Start.

Supplemental Materials

SourceDEFECT
ValueLB 53457
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

Legacy ID



26114


Article URL http://www.symantec.com/docs/TECH17019


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