NetBackup 7.1 upgrade from NetBackup 6.5.x and OpenStorage technologies (OST) being used with UNIX Media servers.

Article:TECH170276  |  Created: 2011-09-23  |  Updated: 2011-09-29  |  Article URL http://www.symantec.com/docs/TECH170276
Article Type
Technical Solution

Issue



After performing an upgrade to NetBackup 7.x it maybe require to re-install the OST plugin software. 


Error



There can be a variety of errors experienced if the plugin software is not re-installed.  These can range from a status 213 Storage unit not available and 2074 disk pool not available.


Environment



The UNIX versions of NetBackup release 6.5.x was a 32 bit version of the application.  The 7.x release of the application is only a 64 bit version for the UNIX platforms.  The OST partners therefore have had to release a 64 bit verision of their plugin software.  The Windows release of NetBackup 7.x is the only version of the application that is available in a 32 bit release.


Cause



The requirement of a 64 bit plugin software is required to work with the 64 bit release of NetBackup.


Solution



Please install the latest plugin software from your hardware provider.  This should be ran after the installation/upgrade of the NetBackup software.  Please contact your OST vendor for their latest plugin software.





Article URL http://www.symantec.com/docs/TECH170276


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