SFW HA agent is unable start the agent due to being unable to load the agent library

Article:TECH170371  |  Created: 2011-09-26  |  Updated: 2012-08-09  |  Article URL http://www.symantec.com/docs/TECH170371
Article Type
Technical Solution


Environment

Issue



Storage Foundation for Windows High Availability (SFW HA) cluster is unable to start a cluster agent, which may manifest itself by being unable to probe resources and online them.


Error



Error V-16-2-13061 Agent (<agent_name>) is exiting because could not load the agent library (C:\Program Files\Veritas\Cluster Server\bin\<agent_name>\<agent_name>.dll)


Environment



SFW HA or VERITAS Cluster Server (VCS)


Cause



The path to the dll or the dll does not exist.


Solution



Make sure that the agent library exists in specified folder. If <agent_nane>.dll file is missing then copy it from working server with the same software version or run product repair installation.


Supplemental Materials

SourceUMI
ValueV-16-2-13061
Description

Agent (<agent_name>) is exiting because could not load the agent library (C:\Program Files\Veritas\Cluster Server\bin\<agent_name>\<agent_name>.dll)



Article URL http://www.symantec.com/docs/TECH170371


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