Executables (.exe files) registered as Services are not available in the restore selections of the drive backups for computers running Windows Server 2008, Windows Server 2008 R2, Windows Vista, or Windows 7

Article:TECH170509  |  Created: 2011-09-27  |  Updated: 2012-02-22  |  Article URL http://www.symantec.com/docs/TECH170509
Article Type
Technical Solution

Product(s)


Issue



Executables (.exe files) registered as Services are not available in the restore selections of the drive backups for computers running Windows Server 2008, Windows Server 2008 R2, Windows Vista, or Windows 7.   The job log from the backup job shows no exceptions or errors related to these files.

 


Cause



Backup Exec includes a feature known as Active File Exclusion.   This feature is designed to prevent the duplication of backup data from multiple sources.  When an executable (.EXE)  file is registered as a Service on Windows Server 2008, Windows Server 2008 R2, Windows Vista, or Windows 7, it is backed up as part of the System State backup.  Because of this, Backup Exec excludes the .EXE files from the backups of the drives where they reside.  The only way to restore the .EXE files is by restoring the entire System State.

 


Solution



If it is desired to have the .EXE files which are registered as services be backed up as part of the drive backups, the Active File Exclusion feature must be disabled. 

 

How to disable the Active File Exclusion feature in Backup Exec:

http://www.symantec.com/docs/TECH92375

 

Please note that disabling Active File Exclusion is a global option that applies to all backup jobs.   Disabling this feature may result in skipped file messages for database files like Exchange and SQL  which are also excluded from the drive backups automatically when Active File Exclusion is active.

 





Article URL http://www.symantec.com/docs/TECH170509


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