What command-line parameters are available for Symantec Help (SymHelp)?

Article:TECH170732  |  Created: 2011-09-29  |  Updated: 2013-05-22  |  Article URL http://www.symantec.com/docs/TECH170732
Article Type
Technical Solution

Product(s)

Languages

Problem



Symantec Help (SymHelp) needs to run without user visibility and/or with specific data collection and reporting goals in mind


Solution



The following table contains the command-line options available for Symantec Help:

Command line option
Purpose
-h
Display this help page
-noup
Do not check for an updated version of Symantec Help
-debug
Run a debug wizard to turn on product debugging and collect product debug logs.
-disable
Disable debug mode for installed products. Use -enable to enable debug mode.
-enable
Enable debug mode for installed products. Use -disable to disable debug mode.
-lang language-id
Set the display language using the two-letter ISO 639-1 language ID
-s
Run Symantec Help in silent mode.
-healthchk
Scan for the health of all installed products.
-prechk
Scan for pre-install requirements of all supported but not installed products.
-bestchk
Scan for best practices in all installed products.
-logs
Collect detailed product logs.
-forsupport
Collect standard data for support.
-alldata
Collect all data for support.
-lpa
Run Load Point Analysis. You must also use -s (silent mode).
-spe
Run Symantec Power Eraser. You must also use -s (silent mode).
-open filename
Open an existing report.
-dest Destination directory. If not specified, the default destination is c:.
Set the default location for saving reports.
-ftpup
Perform the update check using only FTP.
-httpup
Perform the update check using only HTTP.
-wizno
Do not run in wizard mode.
-wizprod
Deprecated, use -debug. Run in product wizard mode.
-user username
User name for proxy authentication.
-pass password
Password for proxy authentication.

Note:  The -deepdata switch does not exist in SymHelp.  The equivalent switch is -wizprod which launches a wizard that allows the user to configure various debug logging settings for supported Symantec products.
 


Article URL http://www.symantec.com/docs/TECH170732


Terms of use for this information are found in Legal Notices

Please Sign In

Login using SymAccount.

Knowledge Base Search

Knowledge Base Search

Rate this Article

Help us improve your support experience.

MySymantec

MySymantec

Contacting Support

Contacting Support