Download the Symantec Help (SymHelp) diagnostic tool to detect Symantec product issues

Article:TECH170752  |  Created: 2011-09-29  |  Updated: 2014-03-31  |  Article URL
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Technical Solution



This article gives instructions on how to download the Symantec Help (SymHelp) diagnostic tool.


About SymHelp

The SymHelp tool quickly and efficiently diagnoses common issues with supported Symantec products. The SymHelp tool can also check that the computer is ready to install a supported Symantec product.

Download and run the Symantec Help tool

  1. Download the Symantec Help tool.

  2. Save the file to your Desktop.

  3. On the Desktop, double-click the SymHelp.exe icon.

  4. Follow the on-screen instructions.


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