Indexing trace template will not trace on the IndexVolumesProcessor

Article:TECH170831  |  Created: 2011-09-30  |  Updated: 2014-12-19  |  Article URL http://www.symantec.com/docs/TECH170831
Article Type
Technical Solution


Issue



When enabling the advanced features, the tracing option appears within the Vault Administration Console (VAC). If creating a trace on 'Search and Indexing issues' NO trace for the 'IndexVolumesProcessor' will be captured.


Cause



The Indexing trace template incorrectly traces on 'IndexVolumeProcessor'. Note the missing 's'.
 

Simple Workaround:
1)Run DTrace.exe from Start menu
      a)Open the Start menu, navigate to All Programs->Enterprise Vault->DTrace

Detailed solution:
1)Edit Search and Indexing issues.ini file
      a)Navigate to the Search and Indexing issues.ini file. Located by default in (C:\Program Files (x86)\Enterprise Vault\Scripts for DTrace)
      b)Open the file and edit "set EVIndeVolumeProcessor" to read "set EVIndexVolumesProcessor". Note the extra S.
      c)Save and close the file. Restarting Services is not required.

 


Solution



This issue has been addressed as part of the following release:
 

Enterprise Vault 10.0.1 - Release Details
http://www.symantec.com/docs/TECH147787


Supplemental Materials

SourceETrack
Value2569035


Article URL http://www.symantec.com/docs/TECH170831


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