An error occurred while processing the Admin Configuration XML

Article:TECH170878  |  Created: 2011-09-30  |  Updated: 2013-04-22  |  Article URL http://www.symantec.com/docs/TECH170878
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Article Type
Technical Solution


Issue



This error occurs when applying Admin Configuration settings that are invalid.


Error



An error occurred while processing the Admin Configuration XML file
located in 'Install Path\Kaseya\WebPages\BackupExec\ASPx\Admin_Configuration.xml'. Please
check the logs file for more information.


Cause



One or more values specified in the Admin Configuration
XML file is invalid. Since, invalid values cannot be written into the database,
when the “Apply Backup Exec Admin Configuration settings” agent procedure gets
executed, it logs this error message.


Solution



Check the values of all the configuration settings exist in the
admin configuration XML file and ensure the specified value is valid or not.
You may require to refer the admin guide for details.


Supplemental Materials

SourceUMI
ValueV-414-60077-4


Article URL http://www.symantec.com/docs/TECH170878


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