Installation ended prematurely because of an error

Article:TECH171034  |  Created: 2011-10-04  |  Updated: 2011-12-07  |  Article URL http://www.symantec.com/docs/TECH171034
Article Type
Technical Solution


Environment

Issue



Cannot install PGP Desktop for Windows with the following error:


Error



"Installation ended prematurely because of an error"


Cause



This is caused by old PGP files in the Temp folder of Windows.


Solution



To resolve this issue, delete all the PGP folders from the Temp folder.

For Windows XP:

Go to Start --> Run --> Type in %TEMP% This will display the contents of the Temp folder. Delete all the folders that start with PGP and then start the installation again.

For Windows 7:

Go to Start --> In the search box type in %TEMP% This will display the contents of the Temp folder. Delete all the folders that start with PGP and then start the installation again.


 




Article URL http://www.symantec.com/docs/TECH171034


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