Unable to search the content of Enterprise Vault (EV) File System Archiving (FSA) files that are 1K in size and contain an umlaut character in the content.

Article:TECH171042  |  Created: 2011-10-04  |  Updated: 2014-12-08  |  Article URL http://www.symantec.com/docs/TECH171042
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Article Type
Technical Solution



This issue is only seen on files that meet the following conditions:

  • 1K in size
  • Saved in ANSI format
  • Contain an umlaut character, such as Ä, in the content of the file  

The file is indexed and can be seen in Archive Explorer and Search.asp, however the content of the file cannot be searched. 

This issue is not seen in files 2K or larger or if the file is saved in Unicode format. 


This issue has been addressed in the following releases:

Enterprise Vault 9.0.4 - Release Details

Enterprise Vault 10.0.1 - Release Details

Supplemental Materials


FSA- Small ANSI files containing an Ä in the content will not return any data when searching the content.


Article URL http://www.symantec.com/docs/TECH171042

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