Backup Exec 2010 R3 Revision 5204 Hotfix 171073

Article:TECH171073

Created: 2011-10-04

Updated: 2011-12-29

Article URL http://www.symantec.com/docs/TECH171073

Article Type
Technical Solution

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Problem

Backup Exec 2010 R3 Revision 5204 Hotfix 171073

Solution

Affected Versions:
Backup Exec 2010 R3 revision 5204 32bit Media Servers
Backup Exec 2010 R3 revision 5204 x64bit Media Servers

Prerequisites:
- Administrative privileges are required to install this hotfix.

NOTE: This hotfix is not dependent on Backup Exec 2010 R3 revision 5204 Service Pack 1.

Post requisites:
- A full backup is recommended after installing this hotfix

Issue(s) resolved:
- No valid source could be found when applying Backup Exec 2010 R3 Service Pack 1 (TECH170809).

- Backup Exec 2010 R3 Service Pack 1 fails to install with error No valid source could be found for product Symantec Backup Exec (TECH173057)

Installation Guide:
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. www.symantec.com/docs/TECH58186

Uninstalling this hotfix:
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187.

File Information:
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name	File Version	File Size	File Date	File Time
tapeinstchoices_CH.htm		9,731	10/13/2011	18:10:50
tapeinstchoices_DE.htm		10,548	10/13/2011	18:10:52
tapeinstchoices_ES.htm		10,861	10/13/2011	18:10:52
tapeinstchoices_FR.htm		10,960	10/13/2011	18:10:54
tapeinstchoices_IT.htm		10,896	10/13/2011	18:10:54
tapeinstchoices_JP.htm		10,422	10/13/2011	18:10:56
tapeinstchoices_KO.htm		10,172	10/13/2011	18:10:56
tapeinstchoices_PT.htm		10,720	10/13/2011	18:10:58
tapeinstchoices_RU.htm		10,777	10/13/2011	18:10:58
tapeinstchoices_ZH.htm		9,716	10/13/2011	18:11:00
ReadMe_ch.html		128,729	10/13/2011	18:00:00
ReadMe_de.html		152,588	10/13/2011	18:00:00
ReadMe_en.html		134,988	10/13/2011	18:00:02
ReadMe_es.html		155,791	10/13/2011	18:00:02
ReadMe_fr.html		161,773	10/13/2011	18:00:04
ReadMe_it.html		150,697	10/13/2011	18:00:04
ReadMe_jp.html		267,594	10/13/2011	18:00:06
ReadMe_ko.html		222,922	10/13/2011	18:00:06
readme_pt.html		157,063	10/13/2011	18:00:08
readme_ru.html		415,185	10/13/2011	18:00:08
ReadMe_zh.html		191,297	10/13/2011	18:00:10
Agents\RAWS32\Install\BEOps.dll	13.0.5204.503	1,743,216	9/8/2011	15:42:44
Agents\RAWS32\Install\beops_managed.dll	13.0.5204.503	648,560	9/8/2011	15:04:22
Agents\RAWS32\Install\beopswrapper.dll	13.0.5204.503	638,832	9/8/2011	15:42:36
Agents\RAWSX64\Install\BEOps.dll	13.0.5204.503	2,832,752	9/8/2011	15:17:50
Agents\RAWSX64\Install\beops_managed.dll	13.0.5204.503	640,368	9/8/2011	14:43:58
Agents\RAWSX64\Install\beopswrapper.dll	13.0.5204.503	993,136	9/8/2011	15:17:44
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\BEOps.dll	13.0.5204.503	2,832,752	9/8/2011	15:17:50
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\beops_managed.dll	13.0.5204.503	640,368	9/8/2011	14:43:58
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\beopswrapper.dll	13.0.5204.503	993,136	9/8/2011	15:17:44
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\BeSeqDlgs.dll	13.0.5204.503	1,832,304	9/8/2011	14:48:00
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\DE\BeSeqDlgs.resources.dll	13.0.5204.503	476,528	9/8/2011	17:18:10
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\ES\BeSeqDlgs.resources.dll	13.0.5204.503	451,952	9/8/2011	17:18:56
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\FR\BeSeqDlgs.resources.dll	13.0.5204.503	472,432	9/8/2011	17:18:32
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\IT\BeSeqDlgs.resources.dll	13.0.5204.503	443,760	9/8/2011	17:19:18
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\JA\BeSeqDlgs.resources.dll	13.0.5204.503	497,008	9/8/2011	17:19:38
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\KO\BeSeqDlgs.resources.dll	13.0.5204.503	431,472	9/8/2011	17:20:18
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\PT\BeSeqDlgs.resources.dll	13.0.5204.503	443,760	9/8/2011	17:20:52
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\RU\BeSeqDlgs.resources.dll	13.0.5204.503	583,024	9/8/2011	17:21:08
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\ZH-CHS\BeSeqDlgs.resources.dll	13.0.5204.503	370,032	9/8/2011	17:19:58
Application Data\Symantec\Backup Exec\{06B4D29D-D713-4EF3-B399-C4346FB84FF3}\ZH-CHT\BeSeqDlgs.resources.dll	13.0.5204.503	378,224	9/8/2011	17:20:36
SQLOps.dll	13.0.5204.503	935,792	9/8/2011	15:18:08
bedebug.dll	13.0.5204.502	28,016	7/23/2011	15:42:40
Agents\RAWS32\Install\Media\RANTOps.dll	13.0.5204.502	778,096	7/23/2011	15:54:26
Agents\RAWSX64\Install\Media\RANTOps.dll	13.0.5204.502	1,165,680	7/23/2011	15:45:22

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name	File Version	File Size	File Date	File Time
tapeinstchoices_CH.htm		9,731	10/13/2011	21:10:50
tapeinstchoices_DE.htm		10,548	10/13/2011	21:10:52
tapeinstchoices_ES.htm		10,861	10/13/2011	21:10:52
tapeinstchoices_FR.htm		10,960	10/13/2011	21:10:54
tapeinstchoices_IT.htm		10,896	10/13/2011	21:10:54
tapeinstchoices_JP.htm		10,422	10/13/2011	21:10:56
tapeinstchoices_KO.htm		10,172	10/13/2011	21:10:56
tapeinstchoices_PT.htm		10,720	10/13/2011	21:10:58
tapeinstchoices_RU.htm		10,777	10/13/2011	21:10:58
tapeinstchoices_ZH.htm		9,716	10/13/2011	21:11:00
ReadMe_ch.html		128,729	10/13/2011	18:09:40
ReadMe_de.html		152,588	10/13/2011	18:09:42
ReadMe_en.html		134,988	10/13/2011	18:09:44
ReadMe_es.html		155,791	10/13/2011	18:09:44
ReadMe_fr.html		161,773	10/13/2011	18:09:46
ReadMe_it.html		150,697	10/13/2011	18:09:48
ReadMe_jp.html		267,594	10/13/2011	18:09:48
ReadMe_ko.html		222,922	10/13/2011	18:09:50
readme_pt.html		157,063	10/13/2011	18:09:52
readme_ru.html		415,185	10/13/2011	18:09:54
ReadMe_zh.html		191,297	10/13/2011	18:09:56
Agents\RAWS32\Install\BEOps.dll	13.0.5204.503	1,743,216	9/8/2011	15:42:44
Agents\RAWS32\Install\beops_managed.dll	13.0.5204.503	648,560	9/8/2011	15:04:22
Agents\RAWS32\Install\beopswrapper.dll	13.0.5204.503	638,832	9/8/2011	15:42:36
Agents\RAWSX64\Install\BEOps.dll	13.0.5204.503	2,832,752	9/8/2011	15:17:50
Agents\RAWSX64\Install\beops_managed.dll	13.0.5204.503	640,368	9/8/2011	14:43:58
Agents\RAWSX64\Install\beopswrapper.dll	13.0.5204.503	993,136	9/8/2011	15:17:44
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\BEOps.dll	13.0.5204.503	1,743,216	9/8/2011	15:42:44
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\beops_managed.dll	13.0.5204.503	648,560	9/8/2011	15:04:22
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\beopswrapper.dll	13.0.5204.503	638,832	9/8/2011	15:42:36
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\BeSeqDlgs.dll	13.0.5204.503	1,832,304	9/8/2011	15:08:26
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\DE\BeSeqDlgs.resources.dll	13.0.5204.503	476,528	9/8/2011	17:18:10
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\ES\BeSeqDlgs.resources.dll	13.0.5204.503	451,952	9/8/2011	17:18:56
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\FR\BeSeqDlgs.resources.dll	13.0.5204.503	472,432	9/8/2011	17:18:32
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\IT\BeSeqDlgs.resources.dll	13.0.5204.503	443,760	9/8/2011	17:19:18
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\JA\BeSeqDlgs.resources.dll	13.0.5204.503	497,008	9/8/2011	17:19:38
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\KO\BeSeqDlgs.resources.dll	13.0.5204.503	431,472	9/8/2011	17:20:18
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\Media\Bin\SQLOps.dll	13.0.5204.503	584,560	9/8/2011	15:43:00
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\PT\BeSeqDlgs.resources.dll	13.0.5204.503	443,760	9/8/2011	17:20:52
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\RU\BeSeqDlgs.resources.dll	13.0.5204.503	583,024	9/8/2011	17:21:08
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\SQLOps.dll	13.0.5204.503	584,560	9/8/2011	15:43:00
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\ZH-CHS\BeSeqDlgs.resources.dll	13.0.5204.503	370,032	9/8/2011	17:19:58
Application Data\Symantec\Backup Exec\{0B6FCC43-E46E-49EE-AADB-2DB3C8164E5D}\ZH-CHT\BeSeqDlgs.resources.dll	13.0.5204.503	378,224	9/8/2011	17:20:36
SQLOps.dll	13.0.5204.503	584,560	9/8/2011	15:43:00
bedebug.dll	13.0.5204.502	24,944	7/23/2011	15:51:54
Agents\RAWS32\Install\Media\RANTOps.dll	13.0.5204.502	778,096	7/23/2011	15:54:26
Agents\RAWSX64\Install\Media\RANTOps.dll	13.0.5204.502	1,165,680	7/23/2011	15:45:22