KNOWN ISSUE: Global capture failing on install of MSXML and/or C++ Runtimes
| Article:TECH171157 | | | Created: 2011-10-05 | | | Updated: 2011-10-05 | | | Article URL http://www.symantec.com/docs/TECH171157 |
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Problem
Unable to globally capture applications that require MSXML and/or C++ runtimes.
Environment
Windows Vista and Windows 7.
Cause
The global capture option fails to install MSXML and/or C++ runtimes. Neither can be captured in a layer due to transactions when capturing on Vista or Windows 7.
Solution
Capture on Windows XP or install MSXML and/or the C++ runtimes to the base of all machines that will use that layer.
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| Source | ETrack |
| Value | 2495239 - Global capture failing on install of MSXML when single program capture passes |
Article URL http://www.symantec.com/docs/TECH171157
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