KNOWN ISSUE: Global capture failing on install of MSXML and/or C++ Runtimes

Article:TECH171157  |  Created: 2011-10-05  |  Updated: 2011-10-05  |  Article URL http://www.symantec.com/docs/TECH171157
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Article Type
Technical Solution


Subject

Issue



 

Unable to globally capture applications that require MSXML and/or C++ runtimes.

Environment



 

Windows Vista and Windows 7.

Cause



 

The global capture option fails to install MSXML and/or C++ runtimes. Neither can be captured in a layer due to transactions when capturing on Vista or Windows 7.

Solution



 

Capture on Windows XP or install MSXML and/or the C++ runtimes to the base of all machines that will use that layer.

Supplemental Materials

SourceETrack
Value2495239 - Global capture failing on install of MSXML when single program capture passes



Article URL http://www.symantec.com/docs/TECH171157


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