Unexpected scans launched after upgrading to SEP 12.1
|Article:TECH171212|||||Created: 2011-10-06|||||Updated: 2011-10-06|||||Article URL http://www.symantec.com/docs/TECH171212|
Client machines were upgraded to Symantec Endpoint Protection (SEP) 12.1. Since then, unexpected scans are executed on computers, whereas they are not configured in SEP client policies.
Client machines with SEP 12.1.
Scans left behind during migration process.
1. Open regedit
2. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\Scheduler\[-GUID-]\Custom Tasks
3. For each [-GUID-], backup then remove legacy scan registry keys
Article URL http://www.symantec.com/docs/TECH171212