Changing the Backup Exec job log location on a Central Administration Server will not change the job log location for the Managed Media Server servers.

Article:TECH171527  |  Created: 2011-10-11  |  Updated: 2012-10-16  |  Article URL http://www.symantec.com/docs/TECH171527
Article Type
Technical Solution

Product(s)

Issue



In a Backup Exec CASO (Central Administration Server Option) environment changing the job log location on the CAS (Central Admin Server) using BEUTILITY will not change the job log location for MMS (Managed Media Servers) job logs that are part of the CASO environment.  The Backup Exec Utility (BEUTILITY) has a option to change the job log and catalog location to different paths or drives on the media server as described in (TECH50241).

When changing the Job log location on a CASO server the job logs will be moved to the new path specified in BEUTILTIY once the move operation is complete.   Jobs with their associated job logs that run locally on the CASO server will be saved or written to in the new location.  New incoming job logs or jobs that run on the MMS server will not be saved or written to the new location.  The MMS servers job logs will continue to be saved in the default location of the Backup Exec install (X:\Program Files\Symantec\Backup Exec\Data).

 

 

 

 

 

 


Cause



 

Changing the job log location on the CASO server will only change the job log location for locally run job and will not change job log location for incoming MMS servers job logs.

 

 

 


Solution



 

If drive space is an issue manually move the job logs to a alternate location. The default job log location is (X:\Program Files\Symantec\Backup Exec\Data).

 

 

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here.  Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests.  Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue.  For information on how to contact Symantec Sales, please see    http://www.symantec.com

 

 


Supplemental Materials

SourceETrack
Value2433919
Description

Unable to change job log location for incoming MMS job logs




Article URL http://www.symantec.com/docs/TECH171527


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