Shortcut expiry is deleting shortcuts when storage expiry is in report mode.
| Article:TECH172104 | | | Created: 2011-10-18 | | | Updated: 2012-06-20 | | | Article URL http://www.symantec.com/docs/TECH172104 |
Problem
When storage expiry is scheduled and in report mode shortcut expiry deletes shortcuts that meet retention category criteria. This occurs even when there are no shortuct deletion options selected in the Lotus Domino Mailbox Policy.
Cause
When the archiving task runs it checks the Storage Expiry tab with in the Site settings to see if "Selected Times" is selected. Additionally, the EVLotusDominoArchivingTask checks the "Base expiry On:" setting as well to determine how to expire shortcuts. If "Selected Times" is set in the Storage Expiry settings Shortcut Expiry will occur when the EVLotusDominoArchivingTask whether Storage Expiry is set to "Run in report mode" or not. This can lead to unintended consequences for an administrator.
Solution
As a workaround set the Storage Expiry settings to "Never" unless you want shortcut expiry to occur.
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com
|
|
| Source | ETrack |
| Value | 2588078 |
| Description | (EV for Domino) When storage expiry is scheduled and in report mode shortcut expiry deletes shortcuts that meet retention category criteria. |
Article URL http://www.symantec.com/docs/TECH172104
Terms of use for this information are found in Legal Notices
Thank you.