Error while performing an upgrade of Symantec Endpoint Encryption Device Control from Guardian Edge Device Control or even performing a clean install of SEDC.
|Article:TECH172160|||||Created: 2011-10-19|||||Updated: 2012-07-21|||||Article URL http://www.symantec.com/docs/TECH172160|
Unable to perform a clean install of SEDC or perform an upgrade from GEDC.
Failed to Access Database: CREATE DATABASE failed. Some file listed could not created. Check related errors.
1. The .mdf for GEMSDb already exist under C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA\GEMSDb.mdf.
2. Account deletion / Permission
1. Move GEMSDb.mdf from C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\DATA to a different location
2. Perform a clean install of the SEDC manager again.
Article URL http://www.symantec.com/docs/TECH172160