Error 5 during final part of OS script installation
| Article:TECH172283 | | | Created: 2011-10-20 | | | Updated: 2012-07-21 | | | Article URL http://www.symantec.com/docs/TECH172283 |
Problem
Maybe that is not a general issue but take place from time to time with different machine types or even different OS script installations. If the OS script would be started a second time it works.
At the end of the script if Aclient has been installed and wand to verify data with the DS the whole task fails with the error:
Error
Error 5 during script creation: p:\Altiris\Express\Deployment Server\Temp\5000001.batEnvironment
Deployment Solution 6.9 SP5
Windows XP
Aclient
Solution
1. Check if an Anti-Virus application could cause a delay on the DS Server or the client. Check the log of this Anti-Virus application if communication has been blocked or questioned.
Exclude the communication channel the Aclient is using for the Anti-Virus application.
2. Check the same for any involved Firewall (Client or Server)
Further details about port usage could be found here:
HOWTO3401: Summary of Ports Used by Altiris Solutions
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Article URL http://www.symantec.com/docs/TECH172283
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Thank you.