Symantec Backup Exec™ Management Plug-in for Kaseya® Download

Article:TECH172294  |  Created: 2011-10-20  |  Updated: 2013-04-22  |  Article URL http://www.symantec.com/docs/TECH172294
Article Type
Technical Solution


Subject

Issue



Symantec Backup Exec Management Plug-in for Kaseya can be used with Backup Exec and the Kaseya RMM platform. This plug-in will allow the Kaseya users to remotely monitor the Backup Exec servers in the customer environments from within the Kaseya Virtual System Administrator™ (VSA) console.
Through the use of Kaseya VSA console, this plug-in provides the following monitoring information:

  • Status of the backup tasks that ran on the Backup Exec servers.
  • Active alerts generated on the Backup Exec servers.
  • State of the storage devices and amount of space available on the disk-based storage devices that are configured with the Backup Exec servers.

Various monitoring reports, such as active alerts, backup job history, license usage summary, and discovered machines summary report.

 

Downloading the Symantec Backup Exec Management Plug-in for Kaseya installation package

Multiple versions of the Symantec Backup Exec Management Plug-in for Kaseya are available for download. Depending on the version of the Kaseya Server you have, you must download and install the appropriate version of the Symantec Backup Exec Management Plug-in for Kaseya in your environment.

For Kaseya Server 6.3 (On-premise edition)

If you have Kaseya Server 6.3, you must download the Symantec Backup Exec Management Plug-in 1.1 for Kaseya (Service Pack 1). Symantec Backup Exec Management Plug-in 1.1 for Kaseya (Service Pack 1) is a standalone and complete product and does not require you to install the earlier version of the product.

 

Note: You can directly install the Symantec Backup Exec Management Plug-in 1.1 for Kaseya (Service Pack 1). You are not required to install Symantec Backup Exec Management Plug-in 1.1 for Kaseya. If any prior version of Symantec Backup Exec Management Plug-in for Kaseya is already installed on your computer, it will be upgraded to Symantec Backup Exec Management Plug-in 1.1 for Kaseya (Service Pack 1).

 

You can download the installation package Symantec_Backup_Exec_Management_Plug-in_1.1_Service_Pack_1_for_Kaseya.zip file, which is located at the end of this article.

 

For Kaseya Server 6.1 or 6.2 (On-premise edition)

If you have Kaseya Server 6.1 or 6.2, you must download the Symantec Backup Exec Management Plug-in 1.1 for Kaseya.

 

Note: Kaseya has released hotfixes for Kaseya Server 6.1 and 6.2. Symantec recommends that you install these hotfixes before installing the plug-in. If the Kaseya Server 6.1 or 6.2 is not up-to-date with the latest hotfixes, the Symantec Backup Exec Management Plug-in for Kaseya can cause an error and may not be operational.


You can download the installation package Symantec_Backup_Exec_Management_Plug-in_1.1_ for_Kaseya.zip file, which is located at the end of this article.

 

Note: After you download and install the Symantec Backup Exec Management Plug-in 1.1 for Kaseya, you must install a hotfix that was released to improve the performance of the Discovered Machines page of the plug-in.  The details and the installation package for the hotfix are available at the following URL:
http://www.symantec.com/docs/TECH189731


Solution



Attached are the installation instructions and file(s) needed for installation.

Unzip the files and perform the installation according to the instructions in the attached Readme file.

The Symantec Backup Exec Management Plug-in for Kaseya readme contains important information such as what's new in this version of the plug-in, system requirements, prerequisites, and how to install and upgrade this plug-in. This Readme also contains information about known issues and limitations. Carefully read this Readme before you start planning and implementation.

DOC5540 - Symantec Backup Exec(TM) Management Plug-in 1.1 for Kaseya(R) Readme Download


Attachments

For Kaseya Server 6.3 (On-premise edition)
Symantec_Backup_Exec_Management_Plug-in_1.1_Service_Pack_1_for_Kaseya.zip (10.6 MBytes)
For Kaseya Server 6.1 and 6.2 (On-premise edition)
Symantec_Backup_Exec_Management_Plug-in_1.1_for_Kaseya.zip (12.4 MBytes)





Article URL http://www.symantec.com/docs/TECH172294


Terms of use for this information are found in Legal Notices