Backup of DFSR fails with the error "0xe000fed1 - A failure occurred querying the Writer status."

Article:TECH172410  |  Created: 2011-10-21  |  Updated: 2013-03-25  |  Article URL http://www.symantec.com/docs/TECH172410
Article Type
Technical Solution

Product(s)

Environment

Issue



Backup of DFSR fails with the error "0xe000fed1 - A failure occurred querying the Writer status."

The application event log shows the error as below : -

Application error, Event id: 1000
Faulting application name: DFSRs.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc447
Faulting module name: ntdll.dll
Faulting application path: C:\Windows\system32\DFSRs.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll


Error



"0xe000fed1 - A failure occurred querying the Writer status."

And

Backup- \\<Server Name>\Shadow?Copy?Components
Writer Name: Distributed File System Replication, Writer ID: {2707761B-2324-473D-88EB-EB007A359533}, Last error: 0x80042319, State: 0009.
A failure occurred querying the Writer status.
Directory \\<Server Name>\Shadow?Copy?Components\User?Data\Distributed File System Replication\DfsrReplicatedFolders\Sage\ was not found, or could not be accessed.
None of the files or subdirectories contained within will be backed up."


Environment



Backup Exec 2010 R3

Windows 2008 R2 Enterprise Edition (No Service Packs)

 


Cause



This issue occurs because the DFS Replication service performs asynchronous local I/O requests incorrectly when the service is under stress.


Solution



A supported hotfix is available from Microsoft. Please refer the article below: -

http://support.microsoft.com/kb/979524


Supplemental Materials

SourceError Code
Value0xe000fed1
Description

A failure occurred querying the Writer status


Description

A failure occurred querying the Writer status.
 




Article URL http://www.symantec.com/docs/TECH172410


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