errors on CCER when rollup occurs in CCS 5.2RU2

Article:TECH172411  |  Created: 2011-10-21  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH172411
Article Type
Technical Solution


Environment

Issue



Rollup failing
"Data rollup failed, because Enterprise Reporter could not load data into a temporary area. Data set type: ARRAY_FACTS could not be loaded into temporary area."


Error



Record 1: Rejected - Error on table SAHARA_APP.ARRAY_STORAGE_ARRAY_, column PERCENT_CONFIGURED.
ORA-01438: value larger than specified precision allowed for this column


Cause



The Regional and Language Options were not set to English United States. Windows defaults to to the local country when installing CCER


Solution



On the Windows ER server, go to: Control Panel > Regional and Language Options.

The Regional and Language Options were not set to English United States under the Regional Options Tab as ER on Windows expect this
Also, under the Advance Tab, ensure Language for non-Unicode programs is also set to English United States, Check box Default user account settings

Apply - OK




Article URL http://www.symantec.com/docs/TECH172411


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