Backup of a Virtual machine fails with error "e0009757 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine."
| Article:TECH172522 | | | Created: 2011-10-24 | | | Updated: 2012-09-20 | | | Article URL http://www.symantec.com/docs/TECH172522 |
Problem
Backup of a Virtual machine fails with error "e0009757 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine."
Error
Final error: 0xe0009757 - A Backup Exec media server cannot back itself up when it is installed on a virtual machine.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-38743
Cause
If a Non-Windows Virtual machine was backed using VMware Virtual Infrastructure Agent with Application Granular Recovery Technoloogy ( GRT ).
Solution
If a backup job includes Non-Windows Virtual machines ( Linux, Unix Macintosh) and Windows Virtual machines in the same selection list or same backup job with Application Granular Recovery Technology, Backup fails with the above mentioned error.
1. Configure the Non-Windows Virtual machines with Disabled Application GRT in a separate job
2. And Configure the Windows Virtual machines with Application GRT in a separate job.
3. Retry the 2 different backup jobs.
|
|
| Value | V-79-57344-38743 |
| Description | A Backup Exec media server cannot back itself up when it is installed on a virtual machine. |
| Source | Error Code |
| Value | e0009757 |
| Description | A Backup Exec media server cannot back itself up when it is installed on a virtual machine. |
Related Articles
Article URL http://www.symantec.com/docs/TECH172522
Terms of use for this information are found in Legal Notices
Thank you.