Symantec Endpoint Encryption Device Control: Failed to install Certificate. The handle is invalid. (Exception from HRESULT:0x80070006 ()E_HANDLE))

Article:TECH172579  |  Created: 2011-10-24  |  Updated: 2013-11-07  |  Article URL http://www.symantec.com/docs/TECH172579
Article Type
Technical Solution


Issue



Unable to perform clean install of Symantec Endpoint Encryption Device Control Manager


Error



Failed to install Certificate. The handle is invalid. (Exception from HRESULT:0x80070006 ()E_HANDLE))


Cause



Certificate mismatch under IIS (Internet Information Service)


Solution



  1. Uninstall the current installation of the DC Manager
  2. Go to IIS, expand and delete Symantec Endpoint Encryption Device Control website(s)
  3. Restart the Server
  4. Install the Symantec Endpoint Encryption Device Control Manager again.

 




Article URL http://www.symantec.com/docs/TECH172579


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