Hotfix for EV 9.0.2 If Storage Expiry is set to 'Modified date' the retention period set on a Saveset Clip is not reduced to take into account the difference between the Modified date and the Archived date.

Article:TECH172615  |  Created: 2011-10-24  |  Updated: 2014-02-25  |  Article URL http://www.symantec.com/docs/TECH172615
Article Type
Technical Solution


Environment

Issue



Which version of Symantec Enterprise Vault (tm) can this hotfix be applied?

This hotfix can only be applied to the following version of Enterprise Vault:

Enterprise Vault for Microsoft Exchange 9.0.2 Build 1061


Cause



 

What issue(s) does this hotfix resolve?

1.  When the ComplianceSetBy parameter is set to SETBY_RETCAT, RetentionPeriod and RetentionUnits are set on the saveset which cause the savesets to be stored in Centera clips with retention period set to the date offset of the Retention Category and the current system date. When Storage Expiry is set to 'By Modified date' the retention period set on a Savest Clip is not reduced to take into account the difference between the modified date and the archive date.

2.  Items ingested with the CM API, with the IComplianceData.SetBy property set to SETBY_RETCAT, did not get stored in a collection clip.

 


Solution



Which files does this hotfix replace?

StorageOnlineOpns.exe

How to Install this hotfix:

1.  Stop the Enterprise Vault Storage service.
2.  Once the service is stopped, take a backup copy of the "StorageOnlineOpns.exe" file  located in the Enterprise Vault installation folder (by default "C:\Program Files\Enterprise Vault").
3.  Copy the updated file "StorageOnlineOpns.exe", packaged in this hotfix, to the Enterprise Vault installation folder, replacing the original.
4.  Start the Enterprise Vault Storage service.

How to Uninstall this hotfix:

1.  Stop the Enterprise Vault Storage service.
2.  Once the service is stopped, take the backed up copy of the "StorageOnlineOpns.exe" file and replace the current file from the hotfix in the Enterprise Vault installation folder (by default "C:\Program Files\Enterprise Vault") with the file from the backup.
3.  Start the Enterprise Vault Storage service.


Attachments

EV 9.0.2 Hotfix - Etracks 2533097 & 2533055
EV902Hotfix.zip (312 kBytes)

Supplemental Materials

SourceETrack
Value2533097 & 2533055
Description

Etrack 2533097: If Storage Expiry is set to 'By Modified date' the retention period set on a Saveset Clip is not reduced to take into account the difference between the modified date and the archive date.
Etrack 2533055: Savesets archived from the API are not stored in Centera Collection Clips.



Article URL http://www.symantec.com/docs/TECH172615


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