Symantec Endpoint Protection 12.1 detecting tracking cookies as "risk found"

Article:TECH172644  |  Created: 2011-10-24  |  Updated: 2013-05-29  |  Article URL http://www.symantec.com/docs/TECH172644
Article Type
Technical Solution


Issue



After migrating from Symantec Endpoint Protection (SEP) 11.0 to 12.1, tracking cookies are detected as "risk found".

 


Cause



SEP 12.1 is detecting tracking cookies as "risk found". This did not happen when running previous versions. With tracking cookies being considered low risk, is there a way to disable these notifications?

 


Solution



Create an exception for Tracking Cookies under centralized exceptions in the Symantec Endpoint Protection Manager (SEPM):

  • Go to the Policies tab in the SEPM management console.
  • Click on Exceptions.
  • Open the Exceptions policy.
  • Click on Exceptions.
  • Click on the "Add" dropdown and select "Windows Exception" - "Known Risks".
  • In the "Add Known Security Risk Exception" dialog, check "Tracking Cookies" in the list.

 

 

Also note that changes have been introduced in SEP 12.1 RU1 and later builds to the way that the SEPM handles cookie notifications. Upgrade to the latest available release of SEP to take advantage of this and other enhancements and improvements.

 





Article URL http://www.symantec.com/docs/TECH172644


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