Status screen is blank following a missed backup in Symantec System Recovery (SSR) 2011.

Article:TECH173529  |  Created: 2011-11-03  |  Updated: 2014-05-19  |  Article URL
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Technical Solution


Following a missed backup in Symantec System Recovery (SSR) 2011, the status screen in the user interface (UI) is blank.

Figure 1 below shows that backups are scheduled for 03/11/11 but does not take into account a previous missed backup.

Figure 1:



This issue is fixed in Service Pack 2 (10.0.2) for Symantec System Recovery (SSR) 2011. SP2 is available via LiveUpdate or here:

Supplemental Materials


GUI: Status screen is blank following a missed backup.

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