Status screen is blank following a missed backup in Symantec System Recovery (SSR) 2011.
| Article:TECH173529 | | | Created: 2011-11-03 | | | Updated: 2012-04-12 | | | Article URL http://www.symantec.com/docs/TECH173529 |
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Problem
Following a missed backup in Symantec System Recovery (SSR) 2011, the status screen in the user interface (UI) is blank.
Figure 1 below shows that backups are scheduled for 03/11/11 but does not take into account a previous missed backup.
Figure 1:

Solution
This issue is fixed in Service Pack 2 (10.0.2) for Symantec System Recovery (SSR) 2011. SP2 is available via LiveUpdate or here: http://www.symantec.com/docs/TECH186176.
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| Source | ETrack |
| Value | 2602906 |
| Description | GUI: Status screen is blank following a missed backup. |
Article URL http://www.symantec.com/docs/TECH173529
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