Status screen is blank following a missed backup in Symantec System Recovery (SSR) 2011.

Article:TECH173529  |  Created: 2011-11-03  |  Updated: 2012-04-12  |  Article URL http://www.symantec.com/docs/TECH173529
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Article Type
Technical Solution


Issue



Following a missed backup in Symantec System Recovery (SSR) 2011, the status screen in the user interface (UI) is blank.

Figure 1 below shows that backups are scheduled for 03/11/11 but does not take into account a previous missed backup.

Figure 1:

 


Solution



This issue is fixed in Service Pack 2 (10.0.2) for Symantec System Recovery (SSR) 2011. SP2 is available via LiveUpdate or here: http://www.symantec.com/docs/TECH186176.


Supplemental Materials

SourceETrack
Value2602906
Description

GUI: Status screen is blank following a missed backup.



Article URL http://www.symantec.com/docs/TECH173529


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