Affected Versions:
Backup Exec 2010 R3 revision 5204 32bit Media Servers
Backup Exec 2010 R3 revision 5204 x64bit Media Servers
Backup Exec 2010 R3 revision 5204 32bit Remote Agents
Backup Exec 2010 R3 revision 5204 x64 Remote Agents
 

Prerequisites:
- Administrative privileges are required to install this hotfix.

NOTE: This hotfix is dependent on Backup Exec 2010 R3 revision 5204 Service Pack 1. 

Post requisites:
- A full backup is recommended after installing this hotfix

Issue(s) Resolved:

• Unable to restore from backup sets that are over 4TB in size and were completed with Backup Exec 12.5 (TECH173536)
• Backup Exec Job Engine (bengine.exe) service terminates during Synthetic baseline backups in module THEFH_LibCatalog.dll (TECH143752)
• IMG folders are missing after running an inventory of the Storage Provisioning Option (SPO) Virtual Disk (TECH172185)
• When creating a Deduplication storage folder using certain characters at the beginning or end of a logon account password results in the message "An error occurred while creating a Deduplication storage folder." (TECH125206)
• Granular (GRT) backups of Sharepoint data, written to disk and with or without the Advanced Open File Option (AOFO) enabled, may fail with '0xe0001602 - Access is denied (Share point backup). (TECH167235)
• Sharepoint 2010 backup fails with error unable to query the team database metadata (TECH166575)
• Sharepoint restore of a web app does not restore user permissions on the web app (TECH178746)
• When using hardware encryption a NDMP backup with Verify enabled or NDMP restore job will fail with the error "The NDMP server returned a restore error".(TECH176005)
• SAN restore transport mode has been removed from the Agent for VMware Virtual Infrastructure (AVVI)  (TECH178741)

Installation Guide:
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.  www.symantec.com/docs/TECH58186

Uninstalling this hotfix:
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote www.symantec.com/docs/TECH58187.

File Information:
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)

Backup Exec 32bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

Backup Exec x64bit Agent for Windows Servers
Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)