Unable to create object store at or Access to the database file is not allowed. [File Name = ]

Article:TECH173639  |  Created: 2011-11-04  |  Updated: 2011-11-04  |  Article URL http://www.symantec.com/docs/TECH173639
NOTE: If you are experiencing this particular known issue, we recommend that you Subscribe to receive email notification each time this article is updated. Subscribers will be the first to learn about any releases, status changes, workarounds or decisions made.
Article Type
Technical Solution



Issue



Attempting to open the "Symantec Barcode Console Application" fails with one of the following errors:

  • Unable to create object store at  "C:\Program Files\Altiris\Barcode Manager\Data" or any defined path 
  • Access to the database file is not allowed. [File Name = ]

Error




Environment



Barcode Solution 7.1 and later


Cause



This is caused by a lack of permissions to the folder that will be used to store the local compact database.


Solution



There are two possible solutions:

  1. Change the permissions for the path shown in the error to allow users the ability to write to that location.
  2. Add or change the DataPath key in the Config.xml file for Barcode Manager. For a list of the available settings see HOWTO60780




Article URL http://www.symantec.com/docs/TECH173639


Terms of use for this information are found in Legal Notices