Unable to create object store at or Access to the database file is not allowed. [File Name = ]

Article:TECH173639  |  Created: 2011-11-04  |  Updated: 2011-11-04  |  Article URL http://www.symantec.com/docs/TECH173639
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Article Type
Technical Solution


Attempting to open the "Symantec Barcode Console Application" fails with one of the following errors:

  • Unable to create object store at  "C:\Program Files\Altiris\Barcode Manager\Data" or any defined path 
  • Access to the database file is not allowed. [File Name = ]



Barcode Solution 7.1 and later


This is caused by a lack of permissions to the folder that will be used to store the local compact database.


There are two possible solutions:

  1. Change the permissions for the path shown in the error to allow users the ability to write to that location.
  2. Add or change the DataPath key in the Config.xml file for Barcode Manager. For a list of the available settings see HOWTO60780

Article URL http://www.symantec.com/docs/TECH173639

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