Symantec Critical System Protection (SCSP) Client 5.2.8 keeps crashing on Windows 2003 agents
|Article:TECH173688|||||Created: 2011-11-04|||||Updated: 2012-07-28|||||Article URL http://www.symantec.com/docs/TECH173688|
After upgrading to SCSP 5.2.8 the SCSP client is unable to start.
SCSP IPS service is taking longer to start on these servers but Symantec is unable to determine root cause
Possibly there are many high priority services starting at that time on this system and SCSP service does not get sufficient CPU time to respond to Service Control Manager in 30 second.
Increase the default timeout value(30 seconds) for the Service Control Manager to a high value to 60 sec (60000 milsec). NOTE: This modification requires a reboot.
Please see http://support.microsoft.com/kb/922918 on how to do this. This will change the
timeout for all the services.
Article URL http://www.symantec.com/docs/TECH173688