Troubleshooting Activation/Deactivation Failures in PGP RDD

Article:TECH173765  |  Created: 2011-11-07  |  Updated: 2011-11-07  |  Article URL http://www.symantec.com/docs/TECH173765
Article Type
Technical Solution


Subject

Issue



Activation errors can occur if the Intel License Server is unreachable.

 


Solution



 Test the connection with the Intel License Server.

 
1.     To do so, click the test button on the RDD > Configuration > Options page.
If the server is reachable, you should see a message indicating that the ICLS server responded successfully.

 




Article URL http://www.symantec.com/docs/TECH173765


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