VCS engine restarts at regular interval.

Article:TECH173783  |  Created: 2011-11-07  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH173783
Article Type
Technical Solution

Product(s)

Environment

Issue



HAD is continually core dumping, getting "Excessive delay in the HAD heartbeat to GAB" errors. No indication of a system utilization issue at this time.
Changed VCS_GAB_TIMEOUT to 30000 msec with no change in the symptom.


Error



Oct 11 03:16:31 cib-knight2 gab: [ID 940236 kern.notice] GAB INFO V-15-1-20041 Port h: client process failure: killing process
Oct 11 03:16:31 cib-knight2 Had[2080]: [ID 702911 daemon.alert] VCS WARNING V-16-1-53034 HAD Signal SIGABRT received
Oct 11 03:16:31 cib-knight2 Had[2080]: [ID 702911 daemon.alert] VCS NOTICE V-16-1-53038 Beginning execution of the diagnostics script
Oct 11 03:16:33 cib-knight2 Had[2080]: [ID 702911 daemon.alert] VCS NOTICE V-16-1-53039 Completed execution of the diagnostics script
Oct 11 03:16:34 cib-knight2 syslog[4419]: [ID 702911 daemon.notice] VCS ERROR V-16-1-11103 VCS exited. It will restart
Oct 11 03:16:34 cib-knight2 AgentFramework[2088]: [ID 702911 daemon.notice] VCS ERROR V-16-1-13120 Thread(1) Error receiving from the engine. Agent(Application) is exiting.


Cause



Known issue in 5.0MP1:
--------------------------------
1096394: _had dumps core when Notifier resource is configured.
--------------------------------
From main.cf file:
-------------------------------
NotifierMngr knightNtfr (
Critical = 0
SmtpServer = "168.185.82.50"
SmtpRecipients = {

sunadmin@mark.funb.com = Warning }
)


Solution



The issue is corrected by the 5.0MP3rp5 release.




Article URL http://www.symantec.com/docs/TECH173783


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