Unable to log onto PureDisk Storage Pool Authority due to Bad Request

Article:TECH173885  |  Created: 2011-11-08  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH173885
Article Type
Technical Solution


Environment

Issue



Error 400 Bad Request shown in the web browser


Cause



The  PureDisk  SPA  authorisation and PureDisk Java GUI failed services failed to start, the following is noted in catalina.out

Nov 8, 2011 9:54:18 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 729 ms
ERROR: transport error 202: bind failed: Address already in use
ERROR: JDWP Transport dt_socket failed to initialize, TRANSPORT_INIT(510)
JDWP exit error AGENT_ERROR_TRANSPORT_INIT(197): No transports initialized [../../../src/share/back/debugInit.c:690]
FATAL ERROR in native method: JDWP No transports initialized, jvmtiError=AGENT_ERROR_TRANSPORT_INIT(197)
Nov 8, 2011 9:56:20 AM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Nov 8, 2011 9:56:20 AM org.apache.catalina.loader.WebappClassLoader clearReferencesJdbc
SEVERE: The web application [/ad] registered the JBDC driver [org.postgresql.Driver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.
Listening for transport dt_socket at address: 8000

 


Solution



Reinstalled the Symantec Authentication Service (VxAT)





Article URL http://www.symantec.com/docs/TECH173885


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