Laptop's operating system cannot be booted after encrypted all partitions of all disks

Article:TECH174312  |  Created: 2011-11-13  |  Updated: 2012-09-07  |  Article URL http://www.symantec.com/docs/TECH174312
Article Type
Technical Solution


Environment

Issue



After encrypting all partitions of all hard disks with SEE FD, the laptop's operating system cannot boot.


Error



You will have a black screen.


Cause



The recovery partition has been encrypted.


Solution



1. Decrypt all partitions on all disks by using Recovery CD.

2. Reproducing a SEE FD deployment package

3. In Full Disk Installation Settings - Encryption page, do not choose Encrypt all partitions upon installation option. You can put all partitions other than your laptop's Recovery Partition in the text bar under Encrypt these partitions upon installation.

4. Follow the Installation Guide to finish the creating of SEE FD package.

5. Deploy the package to the client.





Article URL http://www.symantec.com/docs/TECH174312


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