Unable to download packages for MS11-A08.

Article:TECH174827  |  Created: 2011-11-18  |  Updated: 2011-12-06  |  Article URL http://www.symantec.com/docs/TECH174827
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Article Type
Technical Solution


Issue



Unable to download KB2641690 for Windows 2003 x86 and Windows 2003 and xp x64.

 


Error



Description: Failed to download Software Update Package 'WindowsXP-KB2641690-x64-ENU.exe'
Description: Download failed for 'http://download.microsoft.com/download/b/c/6/bc668903-a766-4a7b-9848-027ca49e4a39/WindowsServer2003.WindowsXP-KB2641690-x64-ENU.exe'
The remote server returned an error: (404) Not Found. 

Description: Failed to download Software Update Package 'WindowsServer2003-KB2641690-ENU.exe'
Description: Download failed for 'http://download.microsoft.com/download/4/a/8/4a8f02ea-e4f6-4e10-9115-16f0cc5c7ba8/WindowsServer2003-KB2641690-x86-ENU.exe'
The remote server returned an error: (404) Not Found. 

Description: Failed to download Software Update Package 'WindowsServer2003.WindowsXP-KB2641690-x64-ENU.exe'
Description: Download failed for 'http://download.microsoft.com/download/b/c/6/bc668903-a766-4a7b-9848-027ca49e4a39/WindowsServer2003.WindowsXP-KB2641690-x64-ENU.exe'
The remote server returned an error: (404) Not Found.
 


Environment



Patch Management for Windows 7.1 SP1


Cause



The Download Packages process fails due to invalid download URL.


Solution



This issue was resolved in Nov. 4th Week Import.




Article URL http://www.symantec.com/docs/TECH174827


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