Server Settings Migration Wizard fails to import on some non-English systems

Article:TECH174924  |  Created: 2011-11-21  |  Updated: 2014-10-02  |  Article URL http://www.symantec.com/docs/TECH174924
Article Type
Technical Solution


Issue



The Enterprise Vault Server Settings Migration Wizard fails to import on some non-English operating systems, when the local administrators group is named other than "Administrators."


Error



An example DTrace of the ServerMigration process from a German system where the group name is "Administratoren" rather than "Administrators":

[EVSM] VSAAccount.AddVsaAccountToAdminGroup Exception occurred: Der Gruppenname konnte nicht gefunden werden.|
[EVSM] EVServerMigrate.ConfigureVsaAccount throwing Exception: Unbekannter Fehler
[EVSM] VSAAccount.RunningAsVSA current logon user: EVTest001\evservice
[EVSM] EVServerImport.CheckVSACredentials Check VSA credentials failed

 

The exact error will vary by language.


Solution



This problem has been fixed in subsequent versions of the Enterprise Vault Server Settings Migration Wizard. Please download the latest version.


Supplemental Materials

SourceETrack
Value2524985
Description

Server Migration import fails if Local Administrators group is not called "Administrators"




Article URL http://www.symantec.com/docs/TECH174924


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