Media server upgrade hangs at "Checking liveupdate registration"
|Article:TECH175272|||||Created: 2011-11-23|||||Updated: 2011-11-23|||||Article URL http://www.symantec.com/docs/TECH175272|
While upgrading a media server from NBU 6.5.4 to NBU 7.1, the upgrade appears to hang with the displayed message, "Checking liveupdate registration".
"Checking liveupdate registration"
Media server = NBU 6.5.4, RedHat 5.3
This issue can occur on NBU versions 6.5 and newer.
The the install_trace log from the media server shows:
Installation of Java LiveUpdate agent succeeded. Refer to file
/tmp/JLU-Log/JavaLiveUpdate-Install.log on bdumel012
for installation details.
Checking LiveUpdate registration for the following products: NB
This may take a few minutes.
liveupdate attempts to verify the liveupdate registration but this step is not required.
Press ctrl + c to cancel registration. The upgrade will complete successfully.
No LiveUpdate registration is required for NetBackup media servers or clients.
Article URL http://www.symantec.com/docs/TECH175272