Cannot update to latest rapidfire in the RMS console after applying 2011-3 update

Article:TECH175843  |  Created: 2011-11-30  |  Updated: 2012-07-18  |  Article URL http://www.symantec.com/docs/TECH175843
Article Type
Technical Solution


Environment

Issue



Some rapid fires are missing or won't apply


Error



Some rapid fires are missing.


Cause



All rapid fires prior to and including rf10530 must be applied with FIPS off .
 

Then enable FIPS and apply rf10545 and later.   SSH is encorporated within the Unix agent and implimented within the new agents.
This must be done for each host.


Solution



All rapid fires prior to rf10530 must be applied with FIPS off .  

Note - if using agent based each host must be updated up to rf10530 before enabling FIPS.  Once FIPS is enabled you will no longer be able to view rapid fires rf10530 and below,  through the CCS data collections console.   FIPS must be disabled to view rapid fires rf10530 and below. 
 

Then enable FIPS and apply 10545 and later.  No ssl or ssh is required to be installed on the Unix hosts.  SSH is encorporated within the Unix agent and implimented in the new agents.


This must be done for each agent for each host.




Article URL http://www.symantec.com/docs/TECH175843


Terms of use for this information are found in Legal Notices