Side by side error

Article:TECH175947  |  Created: 2011-12-01  |  Updated: 2012-08-23  |  Article URL http://www.symantec.com/docs/TECH175947
Article Type
Technical Solution


Environment

Issue



After installing SEE client on endpoint machine you experience problems.  You look into the application event log and see multiple "Side by Side" errors.


Error



SidebySide error in App Event log below:
Activation context generation failed for "C:\WINDOWS\WinSxS\amd64_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_c46a533c8a667ee7\MFC80U.DLL". Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use sxstrace.exe for detailed diagnosis.
This is the version of the file that we have on the machine.


Cause



Research has indicated that this is caused by a corrupt file from the Microsoft Visual C++ distribution.


Solution



Download and reinstall the Microsoft Visual C++ 2005 SP1 Redistributable Package (x64) using the below link.

http://www.microsoft.com/download/en/details.aspx?id=18471
 

Use either 32 of 64 bit version depending on your Operating System requirements.




Article URL http://www.symantec.com/docs/TECH175947


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