The Enterprise Vault (EV) Storage Delete processes may fail with an 'Out of Memory' condition when starting.
| Article:TECH175979 | | | Created: 2011-12-01 | | | Updated: 2013-03-14 | | | Article URL http://www.symantec.com/docs/TECH175979 |
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Problem
Out of memory error when StorageDelete process attempts to run against a vault store with a large number of archives.
Error
This error may be seen on the EV server after a service restart.
Type: Error
Event: 8390
Source: Enterprise Vault
Category: Storage Delete
Computer: EVSERVER
Description:
The EnterpriseVault.DirectoryConnection object reported an error.
Ran out of memory
The following will be seen when Storage Expiry attempts to run.
Type: Error
Event: 6606
Source: Enterprise Vault
Category: Storage Delete
Computer: EVSERVER
Description:
Failed to process all expired items in Vault Store.
Not enough storage is available to complete this operation. [0x8007000e]
Vault Store Name: Store1
Cause
This issue may be caused by a large number of archives (over 100,000) in a single vault store.
Solution
This issue has been addressed as part of the following releases:
Enterprise Vault 9.0.4
http://www.symantec.com/docs/TECH147785
Hotfix for Symantec Enterprise Vault (EV) 9.0.3 - Storage Delete processes may fail with an 'Out of Memory' condition when starting.
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| Source | ETrack |
| Value | 2631855 |
| Description | Out of memory error during StorageDelete process using ArchiveView when the vault store contains a large amount of archives (approx 100,000) |
| Source | Event ID |
| Value | 8390 |
| Description | The EnterpriseVault.DirectoryConnection object reported an error. Ran out of memory |
| Source | Event ID |
| Value | 6606 |
| Description | Failed to process all expired items in Vault Store. |
| Source | UMI |
| Value | V-437-6606 |
| Description | Failed to process all expired items in Vault Store. |
Related Articles
Article URL http://www.symantec.com/docs/TECH175979
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