Location of hotspare and data disks in Symantec NetBackup 5200, 5220, 5230, 5000, 5020 and 5030 appliances

Article:TECH176028  |  Created: 2011-12-01  |  Updated: 2013-11-18  |  Article URL http://www.symantec.com/docs/TECH176028
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Article Type
Technical Solution

Product(s)

Issue



The purpose of this technote is to make the front view of different type of appliances visible so that anyone doing the troubleshooting for disks can see the location of disks.


Environment



Symantec NetBackup and PureDisk appliances running all supported appliance version.


Solution



Following tables show the location of hotspare disks and data disks in different models of Symantec NetBackup and PureDisk Appliances as seen through the front panel:

5000, 5020 and 5200 appliances:

Slot 23 / RAID 6
Slot 17 / RAID 6
Slot 11 / RAID 6
Slot 5 / RAID 6
Slot 22 / RAID 6
Slot 16 / RAID 6
Slot 10 / RAID 6
Slot 4 / RAID 6
Slot 21 / RAID 6
Slot 15 / RAID 6
Slot 9 / RAID 6
Slot 3 / Hotspare
Slot 20 / RAID 6
Slot 14 / RAID 6
Slot 8 / RAID 6
Slot 2 / Hotspare
Slot 19 / RAID 6
Slot 13 / RAID 6
Slot 7 / RAID 6
Slot 1 / RAID 1
Slot 18 / RAID 6
Slot 12 / RAID 6
Slot 6 / RAID 6
Slot 0 / RAID 1

5030 appliances

5030 appliance comes with the capability to have one Symantec Storage Shelf connected to it. It is the same Storage Shelf that we have been using with 5220 and 5230 appliances.
NetBackup 5030 appliance supports and always ships with only one storage shelf, as otherwise it would not have any RAID 6 data disks for storage.
It contains two SAS system hard disk drives (HDDs). The two system disk drives are located in slots 0 and 1 (layout shown below)
5030 appliance contains 12 disk slots, labeled from 0 to 11, starting at the bottom left corner.
slots 2 through 11 are not used (blank carriers, but they will have LED indicators).

Disk drives by location for 5030 appliances:

Slot 2 Empty

Slot 5 Empty

Slot 8 Empty

Slot 11 Empty

Slot 1 RAID 1 slot 1

Slot 4 Empty

Slot 7 Empty

Slot 10 Empty

Slot 0 RAID 1 slot 0

Slot 3 Empty

Slot 6 Empty

Slot 9 Empty

 5220 appliances:

  

Slot 0
 
RAID
   6
Slot 1
 
RAID
   6
Slot 2
 
RAID
   6
Slot 3
 
RAID
   6
Slot 4
 
RAID
   6
Slot 5
 
RAID
   6
Slot 6
 
RAID
   6
Slot 7
 
Hot
spare

Note: 2 disks containing the Operating System are in-built and not shown in the above display.

5230 Appliances:

The main unit has 12 slots in total, the first two slots counting from bottom left are RAID 1 System Disks, then physical slots 2 and 3 are empty.

Physical slots 4 through 10 are assigned for RAID 6 slots 0 through 6, then the last physical slot 11 is the HotSpare disk for RAID 6 Virtual Disk.

The layout is shown below:

Entries in each cell reads as physical slot number, RAID type, RAID slot number:

  

Slot 2 Empty

Slot 5 RAID 6 slot 1

Slot 8 RAID 6 slot 4

Slot 11 RAID 6 slot 7 HotSpare

Slot 1 RAID 1 slot 1

Slot 4 RAID 6 slot 0

Slot 7 RAID 6 slot 3

Slot 10 RAID 6 slot 6

Slot 0 RAID 1 slot 0

Slot 3 Empty

Slot 6 RAID 6 slot 2

Slot 9 RAID 6 slot 5

You can also refer to 5230 Quick Reference Card, tech note TECH208317

 Note: 5220 and 5230 appliances can be expanded by adding a maximum of two Symantec Storage Shelves to the Base Unit shown above.
 
After troubleshooting of any disk is complete, you recommend that you set the hotspare disk to hotspare state as shown above, although it is possible to leave any disk as data disk and any disk as hotspare disk. This is also to avoid any confusion when this is later viewed by anyone else.
It also has to be noted that the number of disks in hotspare state should be maintained as shown above to avoid any further disk failure and data loss situation.
 
Instruction on how to set a disk to hotspare state, please follow instruction from TECH167878.
 




Article URL http://www.symantec.com/docs/TECH176028


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