GRT restore of contacts from Suggested Contacts folder in Exchange 2010 fails with error "The specified object was not found in the store."

Article:TECH176069  |  Created: 2011-12-02  |  Updated: 2013-07-25  |  Article URL http://www.symantec.com/docs/TECH176069
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Article Type
Technical Solution


Issue



GRT restore of contacts from Suggested Contacts folder in Exchange 2010 fails with following error in the job log:

 


Error



0xe00002fd -  Cannot restore properties of one or more messages or folders.

Error in SGMON (or beremote debug) on  CAS:

BEREMOTE: [11/29/11 19:20:17] [0000]     [10888] [fsys\mb2]           -
MsgItem::CloseItem() - EWS extended error: [ErrorItemNotFound] The specified object was not found in the store.


Solution



A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)
 

 


Supplemental Materials

SourceETrack
Value2632838
Description

EXCH: GRT restore of contacts from suggested contacts folder fail with EWS error "The specified object was not found in the store."


SourceUMI
ValueV-79-57344-765
Description

Cannot restore properties for one or more messages or folders. Review the credentials for the resources in the job, and then run the job again.




Article URL http://www.symantec.com/docs/TECH176069


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