pcAnywhere Tray Icon does not disappear on the taskbar after enabling "Hide host tray icon" option

Article:TECH176137  |  Created: 2011-12-05  |  Updated: 2014-09-17  |  Article URL http://www.symantec.com/docs/TECH176137
Article Type
Technical Solution

Product(s)

Issue



pcAnywhere Tray Icon does not disappear on the taskbar after enabling "Hide host tray icon" option


Environment



pcAnywhere Solution version: 12.6.65 and 12.6.7
Altiris Agent version: 7.1.6851.13851 and 7.1 SP2

Client OS : Microsoft(R) Windows(R) Server 2003, Enterprise Edition
Version: 5.2.3790 Service Pack 2 Build 3790

 Its also works on Windows XP and Windows 7 client machines


Cause



Variable was not initialized properly before using.


Solution



Follow the readme and apply the attached fix.
Note: The fix is only applicable for the pcAnywhere Solution version mentioned above.


Attachments

TECH176137.zip (14 kBytes)


Article URL http://www.symantec.com/docs/TECH176137


Terms of use for this information are found in Legal Notices