EVSVR repair option "ArchivesDirectory" for Exchange mailboxes may not complete. Error getting Exchange Mailbox information, Error: Unspecified error (0x80004005), Step: SetSecurityDescriptor

Article:TECH176342  |  Created: 2011-12-06  |  Updated: 2013-06-12  |  Article URL http://www.symantec.com/docs/TECH176342
Article Type
Technical Solution


Environment

Issue



 EVSVR repair option "ArchivesDirectory" for Exchange mailboxes may not complete. Error getting Exchange Mailbox information,  Error: Unspecified error  (0x80004005), Step: SetSecurityDescriptor


Environment



EVSVR build 9.0.2.1191


Cause



This can be caused by mailboxes that have been deleted yet are active in the ExchangeMailboxEntry table in the EV directory database.

 


Solution



This issue has been addressed as part of the following release:


Enterprise Vault 9.0.3 - Release Details
http://www.symantec.com/docs/TECH147782


Supplemental Materials

SourceETrack
Value2632101


Article URL http://www.symantec.com/docs/TECH176342


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