KNOWN ISSUE: Task Server 7.1SP2: Initial use of ‘.\username’ instead of Machinename\username causes any future script tasks specified as Machinename\username) to fail with error ‘Unable to open the file’ because of Profile loading issues

Article:TECH176498  |  Created: 2011-12-08  |  Updated: 2012-07-21  |  Article URL http://www.symantec.com/docs/TECH176498
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Article Type
Technical Solution

Issue



Win2k3 & XP: Initial use of ‘.\username’ instead of Machinename\username causes any future script tasks specified as Machinename\username) to fail with error ‘Unable to open the file’ because of Profile loading issues.

Win2k8/Win7 are not affected.


Error



 Process: AeXNSAgent.exe (2312)

Thread ID: 3004
Module: client task agent.dll
Source: Client Task Agent
Description: CTaskServerNetCommsConnection::Post(): Post body "<status><event 
resourceGuid="d3d6350e-af5d-44e3-a12d-8c161157c38b" type="empty"><statusEvt 
type="empty" tig="cc1c51f8-9815-497e-a544-c914e550c2a2" pig="cc1c51f8-9815-497e-
a544-c914e550c2a2" jng="00000000-0000-0000-0000-000000000000" tvg="d002e7a1-
e990-4bb9-893e-2b7b8bd24152"><output><param name="@Exception" 
type="System.String"><string>ScriptInterpreterNotFoundException exception, 
error = &quot;CAtrsWin32ImpersonationException exception, error = 
&quot;CAtrsException exception, error = &quot;Unable to open key 132003632
\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1639776522-
3186466270-2840271667-1012&quot;, OS error = 2, at line 51
	re-throw at CAtrsRegistry::Open
	re-throw at CAtrsWin32UserProfile::CreateUserProfile
	re-throw at CAtrsWin32UserProfile::Load
	re-throw at CAtrsWin32Impersonation::LoadUserProfile
	re-throw at CAtrsWin32Impersonation::Impersonate&quot;, OS error = 2

Environment



 Task Server 7.1SP2


Cause



 During task executiion profile named USERNAME. (username is the name specified by Script/Run As options, note the dot after the name) is created.


Solution



Delete problematic profile.


Supplemental Materials

SourceETrack
Value2069614


Article URL http://www.symantec.com/docs/TECH176498


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