SMG failed to send the reports to mailbox which is in the same domain in BCC.
| Article:TECH176583 | | | Created: 2011-12-09 | | | Updated: 2012-07-28 | | | Article URL http://www.symantec.com/docs/TECH176583 |
Problem
SMG failed to deliver reports to mailbox of administrator in the same domain. But the mail box in other donmains will receive the reports normally.
Error
An error was encountered while trying to email your report. Please check the system configuration and try again.
Environment
SBG 9.5.2
Cause
Inappropriate settings in the Control Center.
Solution
In Adminitrations---Control Center---SMTP---Define New Host, configuration should be modified. Using a Non-local relay settings to deliver reports to local mailbox is inappropriate.
Add the internal Mail Server IP address and port in the location.
Then the BCC could send reports and alerts normally.
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Related Articles
Article URL http://www.symantec.com/docs/TECH176583
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