Symantec Messaging Gateway (SMG) dashboard does not display statistics as seen in the Message Audit Log

Article:TECH176701  |  Created: 2011-12-12  |  Updated: 2011-12-12  |  Article URL http://www.symantec.com/docs/TECH176701
Article Type
Technical Solution

Product(s)

Issue



After a message has passed through the Symantec Messaging Gateway (SMG) and visible in the Message Audit Log (MAL) the statistics of that message is not visible when checking in Status - Dashboard.
 


Environment



Symantec Messaging Gateway 9.x
 


Cause



The dashboard is not designed to update from the Message Audit Log (MAL) in real-time.
 


Solution



Depending on the SMG performance it takes about 20 minutes for the Dashboard to update the statistics from the MAL.
 




Article URL http://www.symantec.com/docs/TECH176701


Terms of use for this information are found in Legal Notices