KNOWN ISSUE: When a layer is active and Print Spooler is restarted printers are removed

Article:TECH17675  |  Created: 2006-08-29  |  Updated: 2007-06-15  |  Article URL http://www.symantec.com/docs/TECH17675
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Article Type
Technical Solution


Issue



When a Software Virtualization Solution layer is active and Print Spooler is restarted the printers are removed from the machine.

Environment



Software Virtualization Solution 2.x


Cause



Flaw in SVS filter driver.


Solution



This issue has been resolved in SVS 2.1 build 2084 and higher.

See Article 29519 for download locations.


Supplemental Materials

SourceDEFECT
ValueLB 26368
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database

SourceDEFECT
ValueLB 52705
DescriptionLogged in Littlebuggy (Altiris - Lindon, Plymouth) database


Legacy ID



26368


Article URL http://www.symantec.com/docs/TECH17675


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